Communication Styles
Passive - Assertive - Aggressive
Beliefs
Eyes
Posture
Hands
Consequences
Communication Styles - this page as PDF
Assertiveness - Dealing with Criticism
Learn effective skills online - The Decider Skills for Self Help online course
Self Help Books
How to be Assertive In Any Situation
When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy
Brilliant Assertiveness: What the Most Assertive People Know, Do and Say (Brilliant Lifeskills)
Assertiveness: How to Stand Up for Yourself and Still Win the Respect of Others
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